The city's award-winning tourist information centre is located on the ground floor of Winchester Guildhall just a stone's throw from King Alfred's Statue at the bottom of Winchester High Street.
Follow this link to download Winchester Tourist Information Centre location map (1.1Mb PDF).
A satellite Tourist Information Point is also located at Winchester Discovery Centre on Jewry Street. Here you can collect maps and information on the city and staff are available to help with any questions you may have.
Tourist Information Centre, Winchester Guildhall, High Street, Winchester, Hampshire, SO23 9GH
Tel:+44 (0) 1962 840 500
Fax:+44 (0) 1962 850 348
Click here to request our tourism brochures
Please note that on Saturday 23 November the tourist information centre will be offering a limited service due to essential IT maintenance. The team will be unable to respond to emails or phonecalls until Monday 25 November. We apologise for any inconvenience this may cause.
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May to September
Monday to Saturday 10am to 5pm
Sundays and Bank Holidays 11am to 4pm
October to April
Monday - Saturday 10am to 5pm
Please note we will be closed from 24th December until 1 January 2014 inclusive.
A helping hand - the services we provide
Our cheerful team of knowledgeable staff can provide help and advice on a wide range of subjects, including:
Responding to feedback
Winchester Tourist Information Centre prides itself on responding to customer comments and feedback. We are continually improving our service and here's how some of your comments have helped:
You Said: Can you provide postcodes for the City Centre car parks
So: We have now added the postcodes of all car parks to our city centre access map in the official Winchester Visitor guide - great for Sat Nat users!
You Said: Can you provide internet access for customers?
So: We installed two free internet terminals for customers to use in the centre in August 2010
> download Winchester Tourist Information Centre's Access Statement in Word format (36KB)
> download Winchester Tourist Information Centre's Access Statement in PDF format (56KB)
Following a major refurbishment Winchester Tourist Information Centre now boasts the following:
- ground floor location with an automatic door
- improved accessibility for wheelchair users
- lower counter areas
- magnifiers for enlarging documents
- Braille maps of the sensory garden at the back of Abbey House
- disability awareness training for staff
- information on Winchester's facilities for visitors with disabilities
We hope you will feel well looked after when you visit: let us know about your experiences, good or bad, so that we can continue to improve the welcome offered to all our visitors. Click here to give the Tourist Information Centre your feedback.
Winchester's official visitor guide now available
Pick up your copy of the Visit Winchester 2013 from Winchester Tourist Information Centre or email or call us on 01962 840 500, alternatively you can request a copy here.